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Your satisfaction with every transaction you have with HelpByPhone Agents and staff is our primary goal. We will gladly credit your account for any transaction which you feel is less than satisfactory for an amount up to $30.
We will review your request promptly and a representative will respond with a decision regarding a refund within 72 hours. We honor this refund policy once in a six month period and no more than 1 out of 10 transactions. After disputing charges from one of our Agents, they will no longer come up in your searches.
If you would like a refund, please follow these instructions:
To avoid disputed transactions we recommend the following: